Inna & Sergey
We are writing this letter to express our gratitude for all the good we’ve seen from you and thank you for helping us settle in California.
Relocating to a different state is a stressful enough experience in itself, but add to it buying a house during recession, when all you see are short sales and foreclosures, and nobody knows yet how to navigate those waters – and you find yourself looking up a huge mountain, with no idea how to start your climb to the top.
That was the situation for us in 2009, when our family faced the necessity to move from Michigan to California. Quickly realizing that we need a knowledgeable and reliable guide to help us on the journey of finding a new home, we were fortunate to connect with you.
Right from the beginning you set a completely different standard of work, compared to several other agents we’ve worked with. You were extremely helpful and accommodating, always finding the time to show the properties we were interested in, regardless of the day of the week or time of the day. You worked around our schedule, and we appreciated that very much. But finding time was perhaps the smallest thing in your arsenal of the good deeds that impressed us so much. Your knowledge of the area, including the neighborhoods, schools, local businesses, restaurants, best connection routes and everything else had truly helped us to learn more about the community we were about to join. And your ability to find out more information about the we were interested in was amazing. It was very impressive to see you making connections with the other agents and quickly finding the right approach to conversation with avalanches of useful information coming to us as a result. We’ve never dreamed of learning that much about typical floor-plans for the homes in the area, HAO operation and the tax codes until we started working with you.
You’ve helped us submit many offers and counteroffers, chasing that elusive “perfect home”, and staying long hours at the office preparing all of the paperwork.
When we finally found the home that we fell in love with and (luckily!) our offer was accepted, you’ve helped us with all the documents transfer, making copies and running to FedEx to get the closing arranged in time. and that was not an easy task, taking into account that we’ve made the closing on a short sale(!) in less than a month after making the offer!
After we’ve got the keys to our new home, you were the first one to greet us there with a “welcome home!” gift, and that made us feel very comfortable in the new surroundings. And later you were always there to answer our questions about the homes, the appliances, all the home related stuff and the life of California in general.
This experience had truly brought us together and made you more than just a real estate agent for us, but a good friend.
We will be always glad to recommend you to anyone who is looking for an experiences, conscientious, and motivated realtor. Someone who will be diligently working on finding the perfect match for that dream house, the place one would love to call “home”.